Mainland Connection Begins a New Chapter Serving Nantucket, Cape Cod & The Islands
For more than four decades, Mainland Connection has helped designers, homeowners, and furniture manufacturers navigate the unique challenges of delivering furnishings to Nantucket, Cape Cod, Martha's Vineyard, and the Islands. Throughout that time, our mission has remained simple: provide dependable, professional white-glove service with the experience required to get the job done right.
Today, we're excited to begin a new chapter as part of The Rivershops family. This partnership allows us to continue delivering the trusted logistics expertise we've built since 1982 while offering clients access to expanded receiving, project coordination, procurement support, and installation services. Together, we're creating an even more seamless experience for designers from warehouse receiving through final installation.
The Rivershops Announce New Fully Integrated White Glove Delivery Service for Designers
October 01, 2026 | by Katharine Lagasse
The Rivershops Mattapoisett, a multi-faceted interior design group and home to Surroundings Interior Design, has officially announced the acquisition of The Mainland Connection.
Overview
The Rivershops acquired The Mainland Connection, a white-glove moving and receiving company with 40+ years of experience serving Cape Cod and the Islands.
The acquisition creates a fully integrated logistics and installation service for interior designers.
Services now cover the entire project lifecycle: receiving, inspection, tracking, problem-solving, delivery, and final installation.
Designers get one point of contact from procurement through installation, making projects easier to coordinate.
The team combines decades of local/Nantucket logistics experience with professional operations and project management expertise.
The service is designed to handle the unique logistical challenges of Nantucket, including Steamship Authority coordination.
Main goal: take the logistical and administrative work off designers’ plates so they can focus more on the creative side of their projects.
The Rivershops Mattapoisett, a multi-faceted interior design group and home to Surroundings Interior Design, has officially announced the acquisition of The Mainland Connection. This strategic move integrates one of the region’s most established white-glove moving and receiving companies – serving the Cape and Islands since 1982 – into The Rivershops’ existing suite of services.
The acquisition provides a cohesive, fully integrated logistics solution with a specialized focus on Nantucket’s unique requirements. By bringing Mainland Connection’s 40-plus years of experience under its “seamless umbrella,” The Rivershops seeks to elevate the regional design experience by merging procurement, logistics, and installation into a single professional stream.
A New Standard for White-Glove Service
For the professional design community, the transition from creative concept to physical installation is often fraught with logistical friction. The Rivershops’ expanded white-glove service addresses this by managing the entire project lifecycle – from initial receiving and meticulous inspection to problem-solving and final placement.
“It just made sense to bundle the services together so designers can work with one point of contact from procurement all the way through installation,” says Nicole Klein, Owner and Creative Director of The Rivershops.
This structure gives furniture companies and interior designers full visibility into their projects through systematic tracking, allowing them to coordinate with clients and contractors more efficiently.
40 Years of Heritage Meets Corporate Precision
What distinguishes the combined Rivershops and Mainland Connection team is a foundational background that blends decades of local experience with high-level corporate expertise. While Mainland Connection brings a legacy of island logistics dating back to 1982, the current leadership team offers professional roots in strategy, operations, and compliance.
This unique combination brings a level of project management precision and professionalism that is rare in the moving industry. This refined approach is particularly critical when navigating the specific logistical constraints of Nantucket Island. Leveraging longstanding relationships and four decades of access to the Steamship Authority, The Rivershops is uniquely positioned to meet demanding project timelines that other groups often struggle to match.
Streamlining the Creative Process
At its core, this expansion gives designers back time and focus. By providing a single, dedicated point of contact for order tracking and installation coordination, The Rivershops aims to relieve the administrative pressure that often hinders the creative process.
“We take care of the logistics – the parts designers don’t love – so they can focus on the creative,” Klein explains. “Our goal is simple: make the entire process easier, more organized, and more enjoyable from start to finish”.
